Last updated: August 13, 2026
1. Introduction
Total Eliminators Pest Control (“Total Eliminators,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, whether you visit our website, call us, or use our services.
2. Information We Collect
We may collect the following types of information:
- Contact information you provide directly, such as your name, phone number, email address, and service address, when you request a quote, book a service, or subscribe to our newsletter.
- Service information related to the treatments performed at your property, including inspection findings, products applied, and service dates, for documentation and follow-up purposes.
- Communications you send us, including messages submitted through our contact forms, phone calls, and emails.
- Usage data collected automatically when you visit our website, such as your IP address, browser type, pages viewed, and referring website, typically through cookies and similar technologies (see Section 4).
3. How We Use Your Information
We use the information we collect to:
- Schedule, perform, and document pest control services;
- Respond to your inquiries and service requests;
- Send you service confirmations, technician arrival notices, and follow-up reports;
- Send DIY pest prevention tips and newsletter content, if you subscribe, and which you may unsubscribe from at any time;
- Improve our website, services, and customer experience;
- Comply with legal, regulatory, and licensing obligations applicable to pest control services.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate correctly, remember your preferences, and understand how visitors use our site. For details on the specific types of cookies we use and how to manage them, please see our Cookie Policy.
5. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business, such as scheduling software, email delivery, and payment processing providers, under obligations to protect your information;
- Legal and regulatory authorities, where required by law, licensing requirements, or to protect our rights, property, or safety, or that of others;
- Successors, in the event of a merger, acquisition, or sale of business assets, subject to standard confidentiality protections.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal and service information for as long as necessary to provide our services, maintain accurate service documentation and records, comply with legal and licensing obligations, and resolve disputes.
8. Your Rights and Choices
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly using the information in Section 10.
9. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Total Eliminators Pest Control
Phone: (607) 744-6178
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.